Return Policy

Thank you for choosing to shop with Sootie India for cotton clothes! We want you to be delighted with your purchase, and we understand that sometimes a return may be necessary. To ensure a smooth and hassle-free return process, please review our return policy outlined below:

Return & Exchanges

(Within India)

At YD Sootie India , we strive to provide our customers with the best possible shopping experience. We understand that sometimes you may need to exchange or an item, and we want to make this process as easy and convenient as possible. 


No return policy only exchange. 


Exchange Policy:

* We offer an exchange policy within 7-8 days of the date of delivery.

* The product(s) must be in their original condition, unused and unwashed, with all tags and labels intact.

* The customer must ship the product(s) back to us. 

* Rs.200/- reverse pick-up charges for Kurta sets & Sarees and Rs.500/- reverse pick-up charges for Lehenga.

* The exchange will happen only once.

* The exchange must be sent to us within 15 days from the date you received the parcel.

Product Defects:

* No exchange or refund will be done for any product defects after a period of 7 days from the date of delivery.

* We have an exchange policy of 7 days!


If you have any questions or concerns about our Exchange and Refund Policy, please do not hesitate to contact us via email at sootieindia@gmail.com or call our customer care at 7206646604 from Monday to Saturday, between 10:30 AM to 6:30 PM (IST).

Please note that this return policy is subject to change without prior notice. It is advisable to review the policy periodically to stay informed about any updates.

We appreciate your understanding and cooperation. If you have any further questions or need assistance, please don’t hesitate to contact us at Sootie India.